Privacy Policy

Introduction

Belsy Restaurant respects your privacy. This policy explains what personal data we collect, why we collect it, and how we use it.

Data We Collect

We collect contact details you provide via reservation, signup, or contact forms (name, phone, email), your consent preferences, and any information you provide when interacting with our services.

How we process data

We process personal data to provide reservation services, create user accounts, respond to enquiries, deliver orders, and send the operational updates you request. Processing is limited to what is necessary for these purposes and respects the choices you record through our consent checkboxes.

Lawful basis for processing

• Consent (GDPR Art. 6(1)(a)): we rely on your explicit opt-in before sending marketing announcements or future newsletters, and you may withdraw consent at any time.
• Contract necessity (GDPR Art. 6(1)(b)): we process reservation, order, and enquiry details so we can confirm bookings, deliver services, and reply to your requests.

Cookies & Analytics

We may use cookies and third-party analytics tools to improve the website experience. If specific analytics services are used they will be listed here.

Third-party services

We may share limited data with trusted third-party service providers (payment processors, delivery partners, analytics providers) when necessary. We require providers to protect personal data in accordance with applicable law.

Data Retention

Reservation confirmations, table assignments, and related correspondence are stored for up to 24 months to support guest follow-up and legal obligations. Marketing consent records are kept until you withdraw consent or for a maximum of 24 months without activity, after which they are removed or anonymised.

How we use email addresses

We use your email address to confirm reservations, deliver account updates, and respond to contact requests. When you opt in, we may also send occasional marketing announcements or newsletters; marketing email is never sent without your explicit consent.

Your Rights

You may request access, correction, deletion or restriction of your personal data. To submit a request, contact us using the details below.

Withdrawing your consent

You can withdraw marketing consent or request deletion of your data at any time by emailing . We will honour your request without undue delay and confirm once it has been completed.

Newsletter status

This website currently does not send marketing newsletters. Newsletter subscriptions will require explicit double opt-in before any campaign is launched.

Contact for Privacy Requests

For privacy-related requests please email .